Before using the website, it is advised that you proceed to read this document.

1. Identification 

You are visiting website which is owned by MARIA LUCIANA BOCAGE FERRAO (hereinafter LUZ FERRAO) whose identification data is as follows:


Calle Fernando Guanarteme, 111. 2K

35010 Las Palmas de Gran Canaria


For questions or complaints you can contact

2. User Acceptance.

This Legal Notice regulates the conditions of access and use to website and/or its subdomains and the digital applications (hereinafter "the Website") that LUZ FERRAO makes available to Internet users .

User is understood as the person who accesses, browses, uses or participates in the services and activities of the Web.

The access and navigation of a user through the Web implies the acceptance of this Legal Notice, so please read it carefully.

LUZ FERRAO can offer services through the website that may be subject to its own particular conditions about which the User will be informed in each specific case.

The contents of  and/or subdomains of the digital applications are made by LUZ FERRAO

3. Modifications of the conditions of the Legal Notice.

LUZ FERRAO may, at any time and without prior notice, modify this Legal Notice by publishing said modifications on the website.

The user acknowledges and accepts that it is their responsibility to review the website and this Legal Notice to keep up to date with its content.

4. Use of the website.

The user undertakes and undertakes to:

4.1. Use the website, its contents and services in accordance with the Law, this Legal Notice, good customs and public order.

Consequently, you agree not to use the website for illicit purposes or effects or contrary to this Legal Notice, harmful to the interests or rights of third parties or that in any way may damage, disable or deteriorate the website or its services or prevent a normal enjoyment of the website by other users.

4.2. Not to destroy, alter, render useless or in any other way deteriorate the data, programs or electronic documents found on the Web.

4.3. Not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in the computer systems of LUZ FERRAO or third parties.

4.4. Not to obtain or use information, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material accessible through the website or the services offered therein without authorization of LUZ FERRAO

4.5. To make proper use of the content and services that LUZ FERRAO offers on its website and not to use them to engage in illicit activities or activities contrary to good faith and the legal system, disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature. , advocating terrorism or attacking human rights.

5. Website access.

5.1. Access and/or use of the website by the user is open and free of charge.

5.2. Some of the services and content offered by LUZ FERRAO may be subject to registration and/or prior contracting of the service and payment of a price in the manner determined in the General Conditions of Registration and Contracting, which will be made available to the user in a clear way for your knowledge.

5.3. The registration and contracting of products and services of the website by minors is prohibited. Minors must obtain, duly and prior to their registration, the consent (and prove it, if necessary) from their parents, guardians or legal representatives, who will be considered responsible for the acts carried out by minors at your expense.

5.4. LUZ FERRAO may also establish mandatory Specific Conditions that regulate the use and/or contracting of certain specific products or services offered to the user through the website. Therefore, before using and/or contracting said specific products or services, the user must carefully read the corresponding particular conditions created for this purpose by LUZ FERRAO.

The registration and use and/or contracting of the products or services offered on the website imply acceptance of the general and/or particular conditions that regulate them in the published version by LUZ FERRAO at the time said use will take place and/or hiring.

5.5. If for the use of a service on the Web, the user must register, he will be responsible for providing truthful and lawful information. If as a result of registration, the user will be provided with a password, the user undertakes to make diligent use and keep the password secret to access these services. Users are responsible for the proper custody and confidentiality of certain identifiers and/or passwords that are provided by LUZ FERRAO and undertake not to cede their use to third parties, either temporarily or permanently, or to allow their access to outsiders. The user is responsible for the use of the services by any illegitimate third party who uses a password for this purpose due to non-diligent use or loss of the same by the user.

5.6. The user is obliged to immediately notify LUZ FERRAO of any fact that allows the improper use of identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation. As long as such facts are not communicated, LUZ FERRAO will be exempt from any liability that may arise from the improper use of identifiers and/or passwords by unauthorized third parties.

5.7. All the information of your personal data will be collected and treated in accordance with the provisions of section 6 of this Legal Notice and in the General Conditions of Registration and Contracting.

6. Personal Data Protection.

6.1. We invite you to review the privacy policy of this website.

7. Limitation of guarantees and responsibilities.

7.1. LUZ FERRAO undertakes to make its best efforts to avoid any errors in the content that may appear on the Web.

In any case, LUZ FERRAO will be exempt from any liability arising from any errors in the content that may appear on the Web, provided that they are not attributable to it.

7.2. LUZ FERRAO does not guarantee that the Web and the server are free of viruses and is not responsible for possible damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this system. due to causes beyond LUZ FERRAO, for delays or blockages in the use of this electronic system caused by deficiencies in telephone lines or overloads in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyond the control of LUZ FERRAO

8. Intellectual and industrial property. All rights reserved.

8.1. The source codes, computer programs, texts, designs, images, databases, logos, structure, trademarks and other elements of the website are protected by laws and international treaties on intellectual and industrial property.

8.2. All Industrial and Intellectual Property rights of the Website and its contents belong to LUZ FERRAO, or where appropriate to third parties, as author of the collective work or as assignee.

8.3. The user undertakes to respect the rights of Industrial and Intellectual Property owned by LUZ FERRAO and third parties.

8.4. The user can view all the elements of the website, print them, copy them and store them on the hard drive of their computer or on any other physical medium as long as it is, solely and exclusively, for their personal and private use. Therefore, the reproduction, distribution and public communication, including its method of making available, of all or part of the contents of the website for commercial purposes, in any medium and by any technical means, as well as its modification, alteration or decompilation, is strictly prohibited without the authorization of LUZ FERRAO

The disclosure of this website on social networks is authorized provided that it is carried out without commercial purposes.

8.5 LUZ FERRAO reserves the right to decide when information provided by a user or appearing on the website goes against the policies and spirit of the website and, therefore, when its removal is necessary.

9. Third Party Links.

9.1 In the event that links or hyperlinks to other Internet sites are available on the website, LUZ FERRAO will not exercise any type of control over these places and contents. In no case will LUZ FERRAO assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained therein, at the top of hyperlinks and elsewhere on the Internet.

These links are provided solely to inform the user about the existence of other sources of information on a specific topic, and the inclusion of a link does not imply the approval of the linked web page by LUZ FERRAO.

9.2 LUZ FERRAO only authorizes mentions of its contents on other websites, provided that they are respectful, comply with current legislation and in no case reproduce the contents of LUZ FERRAO without proper authorization 

10. Use of cookies.

Some of the website services use cookies to facilitate user navigation. If you wish to obtain more information in this regard, please read our COOKIES POLICY carefully.

11. Limitation of liability of LUZ FERRAO

11.1. LUZ FERRAO makes its best efforts to offer the contents of the website truthfully and without errors. If at any time an error occurs, at all times beyond the control of LUZ FERRAO, it will be corrected immediately as soon as it becomes known.

11.2. LUZ FERRAO is not responsible, in any case, for damages of any nature that may arise from possible errors in the content, provided that they are not attributable to it, nor for damages that may be caused by third parties through illegitimate interference outside of the control of LUZ FERRAO

11.3 LUZ FERRAO is especially exempt from liability for service deficiencies attributable to the server center or connection networks, and from the damage that any computer virus or malicious program could cause.

12. Communications.

12.1 For the purposes of this Legal Notice, and for any communication that is necessary between LUZ FERRAO and the user, the user must contact the Customer Service Department by email at the address LUZBF2002@HOTMAIL.COM or by written communication addressed to LUZ FERRAO.

12.2 Communications from LUZ FERRAO to the user will be made in accordance with the data provided by the user in the electronic user registration form.

12.3 The user may not use the website or communication tools to collect addresses, send spam or breach neither this Legal Notice nor the PRIVACY POLICY. LUZ FERRAO may review or filter user messages to control malicious activities or prohibited content, but does not store messages permanently. Please contact LUZ FERRAO to report spam made by other users.

13. Applicable Law and Jurisdiction.

All questions that arise between LUZ FERRAO and the user regarding the interpretation, compliance and validity of this Legal Notice will be governed by its own clauses and, in what is not foreseen in them, in accordance with Spanish legislation, expressly submitting the parties to the jurisdiction of the Courts and Tribunals of the domicile of LUZ FERRAO

14. Credits

This online store has been created using Prestashop Shopping Cart Software. Please check out the Prestashop ecommerce blog for news and tips to sell your products online and get your eCommerce website up and running.


Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform ( serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.